First, and both crudest and simplest, is to force your Mavericks Mac to use SMB instead of SMB2. To recap – I saw this issue on a SMB share on an FreeNAS server set up for a dataset with the permissions type Windows, meaning that Samba ACL were set for all directories and files under the share. I tried it several times. Windows has been doing this for a while as well. It’s the thousands of Read only file handles that’s causing these problems. Ive tested this by using spacebar preview and observing server side the file unlocked after this amount of time. Have you contacted Synology technical support about the issue? Synology NAS’s appears they could support multiple SMB versions and configurations. Ugh! Thanx, Chris. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Other users in my workplace suffer the same frustration. This is how I solved the SMB file sharing problem on my Mac running Sierra. It only resolved the problem in one directory somehow…. • Flat permissions across the entire share Source: Otherwise, stay tuned. But you can make adjustments to optimize SMB browsing in enterprise environments. You can also change some of your preferences. Copied to Clipboard. On an SMB1 server, enabling signing can affect performance. We will test too and post back to the blog with details. Mamdoh -------------- Hi everyone, I’m having a problem with SMB shares on MacOS Sierra. Experience Mac to the fullest with a refined new design. I’ve tried doing saves locally and then moving them to where they need to be on the shared drives when complete, and get the same errors. • Apply permissions to groups with Read Only or Modify access We run on an smb server and have tried ntfs servers as well and same issue. group@:rwxp–aARWcCos:——I:allow Anyone found a solution to it? Then unmount and remount any SMB shares. We are again running a WS 2016 SMB3 fileserver for our mac clients in production. Thanks again for the super detailed explanation and reproduction steps. We hope Mac OS 10.13 High Sierra will include it. Anyone tried hosting the SMB share on a partition/volume that is formatted with exFAT ? It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Change Maximum SMB protocol to SMB3. If you still are seeing the issue, please comment back with details on your SMB server configuration. I did try that last step in the comment reply to Paul Major, but have not tried terminal or a 3rd party finder alternative. Not ideal, but maybe a workaround for your environment. Click to enable/disable essential site cookies. https://support.apple.com/en-us/HT202013, 4. Companies that use macOS file sharing had to resort to rolling back their OS or using AFP. Some user will see the pop-up message ‘This mac can’t connect to iCloud because of a problem with ‘Your iCloud email‘. Let us know the status of your macOS High Sierra testing. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. Thanks for this. The Apple TV using Infuse sees it so I can play what I have on there already. Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. I thought this setting looked fine, since I saw others on the web using same ACL. As a result, content search from Macs does not work on Windows servers and most NAS devices, and ordinary file searches can take minutes or hours, instead of seconds. The key is to set your NAS to use SMB 3.0 or later. Unless there is a specific nsmb.conf setting to which Im not aware. This fix also applies to Mac OS X 10.11 El Capitan. In macOS High Sierra 10.13 and later, the default settings for browsing network folders such as Server Message Block (SMB) shares are ideal for most organizations and users. We may request cookies to be set on your device. And … It gets to the point we have to create a new folder and drag everything into the properly named new folder…then delete the unwanted version. Unix is able to move, rename and delete files that are opened with a read-only file handle. If anyone has any client side edits or otherwise would be interested to hear. So, I the following bug to…, Apple Bug Reporter I’m still having this issue on 10.14.6 with a 2012R2 server smb share. This was a huge problem with Catalina because I have to wait until finder does some sort of … Hi Daniel, where did your find the locations for “com.apple.frameworks.diskimages.diuiagent.plist” please? At least since sierra apple hasn't been able to make smb stable. Please let me know if this worked for you! I will need you to provide more details. If we then select the open files and force them to close on the server, everything starts working again (until the open files build up and build up). This is a wellknown problem with mac os - for years. Issue still exist… with also High Sierra/Sierra/El Capitan installed, latest version, but no luck… disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted…fairly easy solve although it takes away functionality somewhat. The previous folder lockout issue appears to be resolved on 10.14.x. I guess it’s slightly more reliable. everyone@:————–:——I:allow. In Yosemite (macOS 10.10) and later, connecting in the Finder by select Go > Connect to Server and entering smb:// plus the IP address or full name of the server. Level-1: root of the CIFS share. Also, have issues using adobe illustrator, saving a file. I can see the shares in “Finder”, but, when I … Thanks for the information. I use linux server with smb shares, and the macs are disconnecting the shares after a while. Here's what that looks like in … Changes will take effect once you reload the page. Thanks for sharing, can you share configuration and specifications? Thank you! We are using a Synology RAID (Model RS18016xs+ / DSM 6.1.3-15152 Update 4 / INTEL Xeon E3-1230 v2 3.3Ghz). Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. Nor can you do anything to any folder directly above this file (e.g. 4. It can help solve lots of macOS Big Sur issues by boosting your Mac’s capabilities. If you do not want that we track your visist to our site you can disable tracking in your browser here: We also use different external services like Google Webfonts, Google Maps and external Video providers. I will let you know what additional data they request. In our guide, we are going to use the screenshots from our Synology NAS. Fortunately, there are ways to mitigate this problem. I would recommend checking the accounts/groups permissions that were used to create the files. This site uses Akismet to reduce spam. Under macOS Mojave, High Sierra, Sierra, El Capitan or Yosemite, users should use SMB 2 or SMB 3 as protocols to connect to the server. The reason for this is that you got the same password for both your iCloud account and your mac (local password). group@:rwxpDdaARWcCos:——I:allow I am encountering this same issue on High Sierra (10.13). This is a big problem, as Spotlight’s search functionality is not supported when Macs connect to NAS devices or Windows servers through SMB. These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience. How To Fix The macOS Catalina NAS Connection Failure. Great, glad to hear it. The main culprit is ‘Creator Owner’, which is a massive NO NO for working with macOS. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted)…fairly easy solve although it takes away functionality somewhat from the users that like the column preview. The issue were only seen on clients that were native Mojave or Catalina. Due to security reasons, you cannot use the same password for both your Mac and iCloud anymore. If not, can you post back with more details and explain? For some folders, I can rename them to my heart’s delight. If the fix is causing other issues or lack of SMB connectivity, and you need to reverse it – simply delete the /etc/nsmb.conf file with this command. Big Sur offered my Windows machine 2.0.2, 2.1, 3.0, and 3.0.2. (To push recursively the ACL settings), Then the ACL looks like this. The main problems with AFP, an Apple product, would be that even Apple is abandoning it, and you can’t simply browse for a share in for example Kodi/XBMC. Go back into it, the second save session will not be saved and in fact shows as the original. For terminal, do you want all of the folder operations (creating folder A/B/C, etc) done through terminal or just the renaming step? It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Hi, Sometimes, you cannot select the user because the user is grayed out. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. Are you seeing this issue with applications that officially support opening/saving to network shares? ForkLift seems to have no problem renaming folders on smb servers, but might be expensive if you have to get it for all of your end users until Apple sorts this out. By default the file does not exist on a fresh install of OS X/macOS. SMB1 scheint zwar weniger betroffen zu sein, ganz problemfrei ist es scheinbar ebenfalls nicht. Solution : You should disable the RSS capability on the physical network adapter, or use SMB Multichannel constraints to restrict SMB communication to one or more defined network interfaces. Radar Number: 34441886, Open Radar I’ve also been having the issue with Adobe apps saving documents that are hidden and would like to get to the bottom of this…. The instructions in this article apply to macOS 10.13.3 and earlier. Apple’s timeline for addressing its SMB problem is completely unacceptable. With some other folders, I get 1 chance to rename a folder by clicking twice or right-clicking. I also have a .pcap file from the operation but I haven’t been able to properly parse it yet. More specifically, when they try to power on their Mac, it gets stuck on the loading screen, or they’re just unable to log in to their user accounts. I am considering this, in order to alleviate all the ACL issues ppl have reported in various threads I have researched. We just experienced similar problems when upgrading from OSX v 10.9.5 to OSX v 10.11.6 etc. sudo nano /etc/samba/smb. The last major holdout is files are held once closed for ~20 minutes. Can create files from Mac, but can’t delete it off the server from Mac or even Windows. Supposedly it is supposed to work along these lines (link is a few years old and I haven't found an example for setup on macOS High Sierra). Seit OS X 10.9 Mavericks verwendet Apple statt Samba eine eigene Implementierung des SMB-Protokolls. It fixed my problem. Otherwise you will be prompted again when opening a new browser window or new a tab. If you don’t have access, you should try to get it, but if not, try the final release and let us know your experience. Clients are all Macs and are not AD bound. Having issues after migrating to Server 2016. Thanks for the feedback. However, I have seen issues like this before, which are usually linked to Windows permissions. Disable client signing on the client end: How to Fix It In One Command When you say your removed NTFS owner permissions, do you mean that you changed all users to only have “Modify” permissions instead of “Full Control”? Does terminal work when Finder fails? Update [Oct 14, 2017] As of FreeNAS-11-MASTER-201710140514, this issue seems to have been solved; confirmed on two different FreeNAS machines. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. macOS: Fixing SMB Windows File Sharing Not Working On Mac https://t.co/okldOFv43J https://t.co/xV0AhYfJe5, FIXED – Had this issue today after updating work machine – macOS: SMB Windows FileSharing Not Working @appletalk_au https://t.co/3zmDG2H9dr. We have been informed this is an Apple issue, but we have no timeline to share for a fix. By continuing to browse the site, you are agreeing to our use of cookies. You can delete the /etc/nsmb.conf file to revert to standard behavior. echo “notify_off=yes” >> /etc/nsmb.conf. https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Update – it did not resolve the issue fully. It appears there are some adjustments to be made client side for windows clients but none of this exists to my knowledge for mac clients. We have seen the same behavior on Nasuni (https://www.nasuni.com) caching servers. Please be aware that this might heavily reduce the functionality and appearance of our site. We are finding Mojva and Catalina Shares and file permissions access changing by themselves . The folders that can’t be renamed can be sisters of renameable folders within the same family of folders, or even subfolders within a renameable folder. After that, whether or not I change the name during that first chance, clicking twice or right clicking on the same folder does nothing, and “Rename” in the Finder menu is grayed out. Ok, np. It’s irritating. SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. Can you provide details of server you are using with the client. Update [Oct 14, 2017] As of FreeNAS-11-MASTER-201710140514, this issue seems to have been solved; confirmed on two different FreeNAS machines. SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. – therealmarv Nov 24 at 16:50 @therealmarv It's vfs_fruit you're talking about, and that won't make SMB fly on Macs on 10gigE or faster network. I experienced no issues on my own Mac which runs Mojave client (upgraded from Sierra to High Sierra and then to Mojave) and therefore I were not suspicious at first. Folders, etc.. as well. After recently upgrading to OS X 10.11.5, I noticed some SMB file transfers were taking a lot longer than usual. I was able to track it down to a corrupted preference file. The last major holdout is files themselves are held once opened and closed for ~20 minutes. Hello, We’ve also been having the same issues. Open iCloud preferences to fix this problem.‘ The fix for this is the same as for SMB Windows file sharing. Can you share details about your SMB file server configuration specifics and notable settings that you are using with your mac systems clients? We are moving toward all endpoints to be 10.14.3 (or latest). Thanks for the feedback & best practices advice, but the issue was confirmed by Apple and supposedly fixed in macOS High Sierra. You can read about our cookies and privacy settings in detail on our Privacy Policy Page. Mount the SMB share and reproduce the issue, 5. owner@:rwxp–aARWcCos:——I:allow Mamdoh -------------- Hi everyone, I’m having a problem with SMB shares on MacOS Sierra. • Avoid granting Full Control permissions to regular users. To revert back to AFP do not use the finder side bar an use the go command (command k) afp:// ip address e.g. Is anyone successfully using the automount service in macOS to mount SMB shares? Hi Richard. SMB always uses the RSS-capable network adapter over the non-RSS network adapter even when the RSS network adapter is slower. getfacl /mnt/MyShare Turning on/off Finder previews has no effect. printf “[default]\nsigning_required=no\n” | sudo tee /etc/nsmb.conf >/dev/null Here are the release dates: 10.14.5 – May 13, 2019 10.14.6 – July 22, 2019. For SMB windows file sharing, you need to select a user for activation. I do have this same issue on my Synology RAID! sudo sysctl -w net.smb.fs.loglevel=0. Our machines are not bound to Active Directory. This should not be a problem if your NAS is less than 5-6 years old, because SMB 3.0 was introduced in 2012. (More info in this kb) Cheers. @richard.glaser So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. macOS: Fixing SMB Windows File Sharing Not Working On Mac, https://miapple.me/wp-content/uploads/2016/09/Fixing-SMB-Windows-file-sharing-not-working_user-grayed-out.jpg, https://miapple.me/wp-content/uploads/2015/06/miApple.me-logo-2015_RGB-300x97.jpg, Installing Huawei E3372 On macOS 10.12 Sierra And macOS 10.13 High Sierra, macOS: How To Fix Grayed Out Folders Or Files On Mac. Previously we where using Microsoft SharePoint for document storage and used Transmit, which would cache the file locally and then open it and allow editing and then re-upload it to the file share automatically on save. Please post back if you have any other issues. I just moved to MacOS with an M1 Mac Mini and through the Mac I cannot access an smb off my router usb port. In macOS 10.13.4 and later, packet signing is off by default. I ended just connecting my Mac High Sierra 10.13.6 desktop to Windows Server 2012 R2 file shares via CIFS instead of SMB. I’m going to be testing High Sierra as soon as I possibly can. Let me forward that information to our AppleCare Enterprise problem ticket and I will let you know what Apple responds. Some users have been facing trouble booting their Macs after successfully updating to macOS Big Sur. owner@:rwxpDdaARWcCos:——I:allow How did you track it down to that one preference file? Click to enable/disable Google Analytics tracking. It was the same on all previous versions. echo “[default]” > /etc/nsmb.conf I’m still seeing this issue with macOS High Sierra 10.13.1 and 10.13.2 – it did look like it was initially fixed in 10.13, and the issue was definitely better, however now with more heavy use and newer updates, we’re back where we were before. Note: “-s 0” includes a zero, not the letter O. We haven’t been able to replicate the issue in macOS High Sierra GM. For enabling SMB windows file sharing, you need to change the password of your local account on your Mac and NOT the iCloud password: Fixing SMB Windows file sharing not working_user not grayed-out anymore. Perhaps someone having the problem will run Wireshark and report that. I will forward the configuration information to Apple Enterprise support. If you are on MacAdmin slack, can you send me a direct message. You cannot activate SMB Windows file sharing because the user is grayed-out. I don't think this is just a windows problem. Have you testing macOS High Sierra GM? Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. But, if you post details of your Synology model and SMB configuration I can add it onto the AppleCare Enterprise problem ticket. Issues only with Finder or macOS terminal too? Thanks. We’ll need to know the model number, configuration and current firmware version of the Synology box. Under macOS Mojave, High Sierra, Sierra, El Capitan or Yosemite, users should use SMB 2 or SMB 3 as protocols to connect to the server. So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. (Set full control for owner and group, but no permissions for everyone@) I have previously set the server to ignore execute bit permissions, with a similar create mask. We are moving all endpoints to be macOS 10.14.3 (or latest). Until you unmount the share, reboot your macOS device, or leave the network, the share will remain available. Enable signing of the Server Message Block (SMB) on the server. Fixing SMB Windows file sharing not working_cannot connect to iCloud. If anyone out there has seen client side adjustments or workarounds would be great to hear what those are. Hi @ll with the final release of 10.13. Can you share your SMB configuration on your Synology share? Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. What we have found is that working in list view mode instead of column view mode seems to alleviate the problem. Fixing SMB Windows file sharing not working_user grayed out. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. In our guide, we are going to use the screenshots from our Synology NAS. This is also applicable for OS X 10.11.6>10.12 (Mac OS Sierra) This did not work for me. This sounds like its specific to the SMB protocol of Macs, not sure if there's a solution for that yet, but its already been fun exploring MacOS, Adobe InDesign and Windows Server Data Deduplication, finding out its pretty much a disaster! What version of macOS are you running? By default, Apple has disabled NetBIOS in MacOS 10.5 to speed up SMB operations like mounting, browsing & connecting to an SMB share. I have had the same issue as you, and I ended up setting the following auxillary parameters for the SMB service: This did the trick for me, and I am not experiencing issues renaming or deleting directories anymore. It can help solve lots of macOS Big Sur issues by boosting your Mac’s capabilities. Thanks Richard, I’ll be keeping a close on this thread. Unless there is a specific nsmb.conf setting to which Im not aware. The real cause of this problem is that you most probably use the same password for accessing your Mac and as your iCloud password. Companies that use macOS file sharing had to resort to rolling back their OS or using AFP. I couldn’t reproduce this on a Synology share, so perhaps it is Microsoft Window Share specific. I had bound the server to an AD, and unbound it later. My 5cents do not install past 10.11 as the password reset app that allows reset ACL’s is gone and external drives change “ignore privileges” after 12hours. Otherwise, stay tuned. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Would save it as a hidden file. Search on how to activate "fruity" on your Samba configuration and deactivate signing required on SMB on macOS. Has there been any more work on this? Since these providers may collect personal data like your IP address we allow you to block them here. it’s containing folder). Hello Richard, Yes it’s other formats as well, essentially everything I save. Even on a small network (10-20 workstations) there will often be thousands and thousands of open files, all open in Read mode. In macOS High Sierra 10.13 and later, the default settings for browsing network folders such as Server Message Block (SMB) shares are ideal for most organizations and users. Really great stuff you have here. But you can make adjustments to optimize SMB browsing in enterprise environments. Start a packet capture, replacing BSDName with the interface you are using (en0, en1 etc) Copyright © 2012-2020 - miapple.me™ - Tech.Blog, Now you need to use a separate password for your local Mac account. We need 2 cookies to store this setting. The instructions in this article apply to macOS 10.13.3 and earlier. In macOS 10.13.4 and later, packet signing is off by default. winacl -a clone -rv -p /mnt/MyShare Between those two versions Apple configured bonjour, when using it via the finder to access shares, to prioritize or utilize SMB protocl when accessing shares. Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. Have observed through windows open file utility that when a user traverses into a directory the directory is considered locked but when they back out it indeed unlocks right away. The previous folder lockout issue appears to be resolved using macOS 10.14.x client side. Was also having issues save as from Adobe. I had a few questions regarding the behavior on 10.13: 1. This iCloud password login was removed in Mac OS X 10.11.4 El Capitan (I think due to security reasons). Seitdem gibt es vor allem beim Zugriff auf SMB2-Freigaben unterschiedliche Probleme. sudo sysctl -w net.smb.fs.loglevel=15, 3. We tested the bug with macOS High Sierra 10.13 and it appears to be fixed. When prompted for a password, enter the one for your administrator account. That should fix your problems for the most part. Still ask for admin password, or it will not also allow you to delete/save on the server. I’m more than happy to gather additional information as required. Here is a movie of the bug in action. I’ve just tested with High Sierra 10.13.0 version 17A365 and Windows Server 2016 and the issue seems to be resolved. I am able to reproduce this bug on MacOSX 10.13 High Sierra on a Synology DSM416 running DSM 6.1.4-15217. Mac Fails to Boot and Login Problems. And if you are willing, can you grab a packet capture and smb debug logs? Smb is a joke so is Apple’s move to ACL’s over unix permissions. Enjoy the biggest Safari update ever. We are doing some testing and will reply back with more details, but according to discussion with Apple “there were a number of factors that worked around the behavior that could contribute to being unable to reproduce the issue”. Windows on the other hand won’t do anything to any file with an open file handle. The bug seems specific to non-Apple SMB shares (we see it with Microsoft Server 2012r2), we can’t replicate it with OS X Server SMB shares. Discover new features for Maps and Messages. Open up a terminal and enter this command. • Never use the Creator Owner permission There are a few issues with Finder still but there are simple workarounds e.g. However – when changing the ACLs by running the following commands: setfacl -m owner@:full_set:fd:allow,group@:full_set:fd:allow,everyone@::fd:allow /mnt/MyShare Then if I go into the file and modify it, save it. If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. Ive tested this by using spacebar preview and observing server side through the open file utility that the file unlocked after this amount of time. We have confirmed with other institutions that have their clients and server bound to Active Directory and they see the same issue. Any help/advice on this would be greatly appreciated. What version of macOS? Instead of the normal 100MB/sec transfer speeds I typically see between my Macbook Pro and my Synology NAS on a gigabit (wired) network, I was seeing something closer to 30MB/sec.Turns out I’m not the only one with this issue. I couldn’t figure out why this were the case, and I thought it were an issue of the SMB config on the clients. We are experiencing a problem with our users being unable to move / rename / delete folders and files on the server when connected via SMB from a Mac. If you want to add an existing user for SMB file sharing open ‘Options…‘ for selecting and activating the user. Finally, the user activated for SMB windows file sharing on your Mac. I appreciate that I’m late to looking at this issue. https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html. It appears there are some adjustments to be made client side for windows clients but none of this exists to my knowledge for mac clients. The fix is specific to the operating system bug, is only included with macOS High Sierra. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. Windows computers and Macs can then see your computer on the local network. If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. The key is to set your NAS to use SMB 3.0 or later. Renaming files, Moving files, etc.. and are currently running on High Sierra. Mac OS X SMB Fix solution: SMBUp. Control-C, And to disable SMB debug logging, issue the following terminal command: